How does the 20% monthly fee work?
It is 20% of the one-time setup price, charged as a fixed monthly management fee. A $4,000 setup means $800/month. We do not charge 20% of your business revenue.
Can I keep my website and phone number?
Often, yes. We assess your existing systems first. Call forwarding may allow you to keep your current number. Website integration depends on your platform and access; any migration is agreed before work begins.
Will the AI replace my team?
The system handles defined routine tasks and supports your team. Exceptions, complaints, binding quotes, and important sales decisions are routed to authorized people.
What if the AI doesn't know the answer?
It is configured to use approved information, acknowledge uncertainty, and collect a callback request or route to a person. Booking confirmations depend on a successful calendar action.
What are the payment and cancellation terms?
50% of setup is due to begin, with the remaining 50% due after agreed acceptance testing and before launch. Management begins at launch. Ongoing management is month-to-month with 30 days' written notice. Setup milestones, data export, account ownership, and handover details are confirmed in your agreement.
Are call minutes and software included?
They are additional unless your signed proposal contains a defined allowance. We agree on the required subscriptions, expected usage, and spending controls before launch.
Do you guarantee new customers?
No. Automation supports response and follow-up; results depend on inquiry volume, your offer, staff follow-through, and customer decisions. We agree on measurable system outcomes instead.
How are consent and customer data handled?
We configure agreed disclosures, consent and opt-out workflows, limited access, and retention settings for the selected tools. Recording, transcription, messaging, and outbound-call requirements must be reviewed for your business before activation.